MORE SERVICE ENHANCEMENTS FROM RSSC

Regent Seven Seas Cruises ha announced a number of product and service enhancements.

RSSC is set to expand its all-inclusive product offering to include FREE Wi-Fi . Beginning with Winter 2014-2015 sailings, Concierge-level and higher guests will receive up to 500 minutes of FREE Wi-Fi. This enhancement is a natural evolution for the brand, which delivers 'the travel industry's most all-inclusive product that includes flights, pre-cruise hotel, ground transfers and unlimited shore excursions to premium spirits and fine wines, and gratuities.' Coupled with RSSC's hallmark personalized service and spacious all-suite accommodations, the line says it 'endeavours to provide clients with a luxury cruise experience like no other.' 

RSSC is making a multi-million dollar investment to enhance its fleet's onboard Internet offering - a fleet-wide Internet upgrade that will ensure that clients have 'an exceptional experience whenever or wherever they connect on board.'

This major upgrade, which will be completed by 2013 year-end, includes:

• Doubling the satellite bandwidth to provide considerable improvements in both the quality and speed of clients' online experience

• Expanding the Wi-Fi signal's range, making Wi-Fi available throughout the entirety of the ships including all suites, public rooms and outdoor decks

• Replacing all onboard hardware such as the modems, routers and bandwidth compression equipment with advanced technology

The company is also making a change to its Seven Seas Society loyalty program. Seven Seas Society members receive a host of exclusive and valuable rewards and benefits including FREE UNLIMITED Internet, FREE phone time, priority dining and shore excursion reservations, laundry service, FREE private transfers and more.

For clients who are currently SILVER, GOLD, PLATINUM or TITANIUM Level members, they will continue to receive FREE UNLIMITED Internet in any suite category with no activation fees as they always have.

However, the FREE UNLIMITED Internet benefit will no longer be offered at the SILVER Level for new members who reach that level AFTER September 30, 2014. RSSC is hopeful that by providing one full year of advance notice of this change, it will give BRONZE clients an opportunity to reach the SILVER Level (requires 21 nights) and be eligible for the current FREE UNLIMITED Internet benefit. Members who qualify for GOLD, PLATINUM and TITANIUM Levels after September 30, 2014 will continue to receive FREE UNLIMITED Internet benefits. 

The upgrade to the fleet's onboard Internet capabilities combined with the change in the loyalty program will significantly enhance the Internet experience for ALL of guests, particularly on longer cruises, says RSSC.

MTB 05/10/2013